News

  • The Changing Workforce

    Posted on Sep 10, 2018

    Congratulations to our Chief Human Resources Officer, Tracy Kalteux, for her featured article in the September issue of the National Parking Association’s Parking Magazine. “There is a revolution going on, and most of us are barely aware of it. In the world we are creating, we are going to quickly see more things that look like science fiction and fewer things that look like jobs.” Read more of Tracy’s article here:  http://www.bluetoad.com/publication/?i=522859&p=&pn=#{%22issue_id%22:522859,%22page%22:56} #BeyondParking #NPA

  • Data Trend Analysis in Parking

    Posted on Sep 05, 2018

    Data Trend Analysis in Parking As a finance executive, I often ask myself, how do I make sense of all the trends and different delivery models presented to me? Starting in the 1990's, companies began to invest in business intelligence, which evolved into big data (previously companies had mainframes and AS400s crunching data). Questions arose as to how to gather data and information: customer service surveys, website cookies, applications, social media–an ever-expanding list of methods and opportunities. As a company–and more specifically a finance department–our bottom line is not net income....

  • Citizens Insider: Brian Ralston

    Posted on Sep 04, 2018

    In September of 2013, Brian Ralston began his career with AmeriPark as a valet attendant at Lenox Square. There, he was quickly promoted to Operations Manager at Shout, a restaurant in Midtown Atlanta. Over the last five years, Brian has been diligently working up the AmeriPark career ladder to his current position as Senior Operations Manager at Lenox Square. When asked about the key to his ongoing success, it’s clear that Brian values customer interactions above all. “There is no other job that I’ve been a part of where you can meet so many different types of people,” Brian says of the indus...

  • Citizens Insider: Quintella Dudley

    Posted on Aug 28, 2018

    This week’s Citizens Insider is about Charlottesville native Quintella Dudley, who joined the Lanier team just over a year ago. Quintella loves her job, her customers, and her fellow coworkers at the Market Street garage in Charlottesville, Virginia. She thrives in the customer service environment and is known for her genuine interest in connecting with people. “From the day I interviewed Quintella, I knew she would be a great fit for our team. She always has a smile on her face and does not let the pressures of day-to-day life affect her work,” Senior Operations Manager Carl Kingdon says. Qui...

  • Citizens Insider: Justin Jun

    Posted on Aug 21, 2018

      A recent addition to the Lanier team, Justin Jun, CPP, LEXPARK Territory Manager, is a prime example of Lanier’s core values of passion, integrity, and service excellence. A military veteran and seasoned parking manager, Justin has already shown an exemplary ability to create conducive relationships with our clients. In his role as Territory Manager for LEXPARK, our municipal parking operation in Lexington-Fayette County, Kentucky, Justin claims that his favorite aspect of his career with Lanier is being able to experience professional growth in an industry he loves.   Justin’s secret to suc...

  • Leadership Lessons from a Wolf Pack

    Posted on Aug 16, 2018

    A wolf pack: the first three are the old or sick...I can’t remember a week going by where I haven’t seen this posted on LinkedIn. Basically stated, the first three of the pack, the elderly and wounded, lead to set the pace and prepare to be sacrificed in case of attack, while the alpha controls the pack from the rear. While an interesting interpretation and analogy, it is completely inaccurate. The photo was taken by Chadden Hunter and featured in the BBC Frozen Planet documentary. According to Hunter, the alpha female leads the pack and the rest of the wolves follow in her tracks to save ener...

  • Citizens Insider: Maurice Savage

    Posted on Aug 14, 2018

    Lanier Parking aims to go above and beyond in providing the best experience for our parkers. When we first moved to the Baltimore area in 2016, that mindset of excellence expanded with new territory and new employees. Maurice Savage joined the Lanier team as a Parking Attendant at the 30 Light Street garage in Baltimore in September of 2016. In this role, it’s clear that Maurice thoroughly enjoys interacting with customers, as he always provides a wave and a smile, striving each day to set a high standard for the Lanier name and to set us apart from our competitors. He challenges himself each ...

  • 35 Parking Managers Enrolled into CPP Program

    Posted on Aug 10, 2018

    Citizens Parking is pleased to announce that 35 of its regional and field managers, including 25 municipal program managers, were recently enrolled in the Certified Parking Professional (CPP) program through the National Parking Association (NPA).  The Certified Parking Professional (CPP) program is one of the leading credentials in the parking industry.  Through the CPP program, Citizens Parking managers can: Further demonstrate their commitment to the parking profession; Pursue greater career opportunities and personal advancement; Gain recognition for their accomplishments and abili...

  • Citizens Insider: Justin Dahlgren

    Posted on Aug 07, 2018

    Happy work anniversary to Regional Manager Justin Dahlgren! This month, Justin has officially been with AmeriPark for 18 years. Over this time, Justin has moved up in ranks from a valet attendant when he was in college, to self-parking management in 2009, to his current position of Regional Manager. If you were to ask Justin about his favorite aspect of working at AmeriPark, he’d answer the opportunity for growth, which is aptly demonstrated by his career path. Justin candidly says that, as a college student seeking part-time employment, he had no intentions of establishing a career in the par...

  • Parking & Patient Care

    Posted on Aug 06, 2018

    Lanier Parking wants to improve the patient experience at your healthcare facility. Providing a positive patient experience is a top priority in healthcare. Excellent patient experience doesn't just focus on treating an ailment—it encompasses the entire patient journey, from scheduling, appointment reminders, and check-in to setting up diagnostic tests, follow up visits, and everything in-between.   At Lanier, our healthcare parking professionals focus on providing services that allow for a positive patient experience outside the walls of the hospital. From traffic management and facilit...

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  • 2600 Harris Tower
  • 233 Peachtree Street, NE
  • Atlanta, GA 30303
  • Phone: 404-881-6076
  • Fax: 404-881-6077