Posted on Aug 28, 2018
This week’s Citizens Insider is about Charlottesville native Quintella Dudley, who joined the Lanier team just over a year ago. Quintella loves her job, her customers, and her fellow coworkers at the Market Street garage in Charlottesville, Virginia. She thrives in the customer service environment and is known for her genuine interest in connecting with people. “From the day I interviewed Quintella, I knew she would be a great fit for our team. She always has a smile on her face and does not let the pressures of day-to-day life affect her work,” Senior Operations Manager Carl Kingdon says. Qui...
Posted on Aug 21, 2018
A recent addition to the Lanier team, Justin Jun, CPP, LEXPARK Territory Manager, is a prime example of Lanier’s core values of passion, integrity, and service excellence. A military veteran and seasoned parking manager, Justin has already shown an exemplary ability to create conducive relationships with our clients. In his role as Territory Manager for LEXPARK, our municipal parking operation in Lexington-Fayette County, Kentucky, Justin claims that his favorite aspect of his career with Lanier is being able to experience professional growth in an industry he loves. Justin’s secret to suc...
Posted on Aug 16, 2018
A wolf pack: the first three are the old or sick...I can’t remember a week going by where I haven’t seen this posted on LinkedIn. Basically stated, the first three of the pack, the elderly and wounded, lead to set the pace and prepare to be sacrificed in case of attack, while the alpha controls the pack from the rear. While an interesting interpretation and analogy, it is completely inaccurate. The photo was taken by Chadden Hunter and featured in the BBC Frozen Planet documentary. According to Hunter, the alpha female leads the pack and the rest of the wolves follow in her tracks to save ener...
Posted on Aug 14, 2018
Lanier Parking aims to go above and beyond in providing the best experience for our parkers. When we first moved to the Baltimore area in 2016, that mindset of excellence expanded with new territory and new employees. Maurice Savage joined the Lanier team as a Parking Attendant at the 30 Light Street garage in Baltimore in September of 2016. In this role, it’s clear that Maurice thoroughly enjoys interacting with customers, as he always provides a wave and a smile, striving each day to set a high standard for the Lanier name and to set us apart from our competitors. He challenges himself each ...
Posted on Aug 10, 2018
Citizens Parking is pleased to announce that 35 of its regional and field managers, including 25 municipal program managers, were recently enrolled in the Certified Parking Professional (CPP) program through the National Parking Association (NPA). The Certified Parking Professional (CPP) program is one of the leading credentials in the parking industry. Through the CPP program, Citizens Parking managers can: Further demonstrate their commitment to the parking profession; Pursue greater career opportunities and personal advancement; Gain recognition for their accomplishments and abili...
Posted on Aug 07, 2018
Happy work anniversary to Regional Manager Justin Dahlgren! This month, Justin has officially been with AmeriPark for 18 years. Over this time, Justin has moved up in ranks from a valet attendant when he was in college, to self-parking management in 2009, to his current position of Regional Manager. If you were to ask Justin about his favorite aspect of working at AmeriPark, he’d answer the opportunity for growth, which is aptly demonstrated by his career path. Justin candidly says that, as a college student seeking part-time employment, he had no intentions of establishing a career in the par...
Posted on Aug 06, 2018
Lanier Parking wants to improve the patient experience at your healthcare facility. Providing a positive patient experience is a top priority in healthcare. Excellent patient experience doesn't just focus on treating an ailment—it encompasses the entire patient journey, from scheduling, appointment reminders, and check-in to setting up diagnostic tests, follow up visits, and everything in-between. At Lanier, our healthcare parking professionals focus on providing services that allow for a positive patient experience outside the walls of the hospital. From traffic management and facilit...
Posted on Jul 31, 2018
Stephanie Reynolds, our “gem,” has been a Lanier employee for over a decade. She began her career with Lanier as a cashier at the James Center in Richmond, Virginia and later transferred to her current position at Riverfront Plaza. When asked about her favorite aspect of being a Lanier employee, Stephanie will tell you plain and simple—it’s the people. She loves meeting new people each and every day, and greeting other employees as they arrive every morning. According to her manager, Carolyn Yancey, everyone that interacts with Stephanie feels the same way about her, “If Stephanie is out for a...
Posted on Jul 25, 2018
Happy Birthday to Lanier Parking! Lanier was founded in 1989 with a single surface lot in downtown Atlanta. Over the past 29 years, we’ve expanded exponentially, joining the Citizens family of brands for upwards of 1,200 locations nationwide!
Posted on Jul 24, 2018
Being on the Bleeding Edge without Bleeding Out: Properly Preparing your Parking Asset for the Future By: Cody Shealy, Vice President - Strategic Initiatives For years, the parking and transportation industry remained relatively unchanged with what was usually small and gradual technology improvements. Fast forward to today: the transportation ecosystem around us is evolving more quickly than many can keep up. Uber and Lyft vehicles are crawling all over metropolitan areas, shifting the demand model of parking. Peer-to-Peer bike and scooter rentals are popping up literally overnigh...