The challenge has been thrown down--we have a formidable goal of “doing parking better than it’s ever been done before,” and we have to report back every quarter on our financial goals, training goals, and growth goals in the fast paced environment we have established at Lanier Parking. This is a dream job!!!!!
I know from experience that this is possible when we have all 2,000 of us working toward honing our skills in our collective field of Parking and driving to “doing parking better than it’s ever been done before.” Where should I start? How about being the best Leaders that we can be. Seems like if we can get 4,000 hands contributing what couldn’t we do?
You may have heard “Give and it will be given to you,” and, “The measure you give will be the measure you get back.” My experience is that this is true. My biggest job as a Leader at Lanier Parking is to serve others. My charge is to serve the employees here and serve them well. We as a group strive to nurture service and commitment to others, an attitude that places others before us.
“I am convinced that the success of you as a Leader is dependent upon your desire to serve others.”
Serving our employees, customers, vendors, and clients does not mean being “soft.” It means putting their needs in front of our own. As a Leader, it is our job to challenge, shape, mold and demonstrate for each person to be better. We have to “teach” by example. -- If we demonstrate our willingness to be a “servant leader,” we will influence our employees, vendors, and clients to be part of something special.
It all about how to improve the parking experience through our incredible personal, authentic interaction -- one vehicle at a time.
To close, I quote John Wooden, one of the true “servant leaders” who demonstrated for over 90 years an eagerness to sacrifice personal interest for the welfare of all, and who on September 5,1932, wrote:
“Success is peace of mind, which is a direct result of self-satisfaction in knowing you made the effort to become the best of which you are capable.”
Can’t say it any better than that!